Returns & Exchanges
At Salus Saunas®, we want you to be completely satisfied with your luxury apparel purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original shipping box or a similar durable mailer, ensuring the pre-paid shipping label is clearly visible on the outside.
Ship It Back
Drop off your package at any authorized carrier location or schedule a free pickup to have the items sent back to our distribution center.
Receive Refund or Exchange
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method or your exchange will be shipped within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing